These Terms of Service ("Terms") govern your use of the towing and roadside assistance services provided by Lindenhurst Towing Service ("we," "our," or "us"), as well as your use of our website located at www.lindenhursttowservice.com (the "Site"). By contacting us, requesting services, or using the Site, you agree to these Terms in full. If you do not agree, please do not use our services or website.

1. Services Provided

Lindenhurst Towing Service provides towing, roadside assistance, and related services to individuals and businesses in the Lindenhurst, NY area and surrounding communities. The specific services available are described on our website and may change without notice. We reserve the right to decline any service request at our sole discretion, including but not limited to situations that pose a safety risk to our drivers or equipment.

2. Service Availability

We operate 24 hours a day, 7 days a week, 365 days a year. However, our response times may vary based on demand, traffic, weather conditions, and driver availability. We make no guarantee of a specific arrival time, although we make every effort to reach you as quickly as possible. Severe weather or other circumstances beyond our control may delay our response.

3. Pricing and Payment

Prices for our services are provided to you before any work begins. By authorizing us to proceed, you agree to pay the quoted amount in full upon completion of service. We accept cash and major credit or debit cards. Additional charges may apply for services not included in the original quote, including but not limited to extended wait times, additional mileage, or specialized equipment required after arrival. Any additional charges will be disclosed to you before the work is performed.

4. Customer Responsibilities

You are responsible for providing accurate information about your location and the condition of your vehicle when you call for service. You must be present at the service location or have an authorized representative present. You agree to follow all safety instructions provided by our drivers. If your vehicle contains hazardous materials or has conditions that were not disclosed at the time of the service request, we reserve the right to refuse service or charge additional fees.

5. Liability and Damage Claims

We take great care in handling your vehicle. However, our liability for any damage to your vehicle during towing or roadside service is limited to direct damage caused by our negligence. We are not responsible for pre-existing damage, mechanical failures, or any damage that occurs as a result of the condition of the vehicle at the time of service. Any damage claim must be reported to our team before your vehicle leaves our possession. Claims reported after the vehicle has been released will be reviewed on a case-by-case basis but may not be honored.

6. Cancellations

You may cancel a service request at any time before our driver arrives at your location without charge. If you cancel after our driver has already arrived at the scene, a trip fee may be charged to cover fuel and labor costs. This fee will be disclosed to you at the time of cancellation.

7. Use of Our Website

The content on our Site is provided for general informational purposes only. You may not use our Site for any unlawful purpose or in a way that could damage or overburden our systems. You may not attempt to gain unauthorized access to any portion of the Site or any systems connected to it. We reserve the right to block access to the Site to any user who violates these Terms.

8. Intellectual Property

All content on this Site, including text, images, logos, and design elements, is owned by Lindenhurst Towing Service or used with permission. You may not copy, reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

9. Disclaimer of Warranties

Our services and website are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses. We do not warrant that our services will meet your specific expectations in every circumstance.

10. Limitation of Liability

To the fullest extent permitted by law, Lindenhurst Towing Service shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website. Our total liability for any claim arising from a specific service call shall not exceed the amount paid for that specific service.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Suffolk County, New York.

12. Changes to These Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our services or website after any changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Lindenhurst Towing Service
82 Heling Blvd, Lindenhurst, NY 11757
Phone: (934) 333-0128
Email: team@lindenhursttowservice.com